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Warranty Claims

JOB-2026-0077 - raised via Portal 2 mo ago

CompletedNormal priorityAnnual Plus AMC
Checklist

6 of 6 steps complete

Findings

Defects recorded on site. Unresolved criticals roll up to the operations overview.

  • Hotspot detected on string B

    Critical

    Thermal scan shows a cell running 27 degrees above array average. Bypass diode failure suspected.

    Resolved

  • Warranty documents missing

    Info

    Module warranty pack not on file. Copies requested from the original installer.

    Resolved

  • Burnt MC4 connector

    Critical

    DC connector on string C shows arcing damage. Replaced on site and adjacent connectors re-terminated.

    Resolved

Parts used

Consumed from van stock on this visit.

PartQtyUnit costLine total
Inverter Cooling Fan2Rs 5,361Rs 10,722
Combiner Box 4-in-13Rs 24,982Rs 74,946
Result

Generation either side of the visit.

+9 kWhper day

110 kWh before, 119 kWh after

Worth about Rs 11,880 a month at this site's tariff.

Assignment

Technician

Danish Ali
Details
City
Faisalabad
Capacity
32.0 kW
Raised
27 Jun 2026, 1:00 PM
Scheduled
28 Jun 2026, 12:00 AM
SLA due
28 Jun 2026, 1:00 PM (2 mo ago)
Completed
28 Jun 2026, 12:00 AM
Services
Warranty Claims
Amount
Rs 4,500