EPCore

Four surfaces, one shared dataset. Anything you create in one place shows up in the others.

Public websiteProspective customers

Marketing site with the full service catalogue, AMC packages and a booking form. A booking made here lands in the operations queue.

Operations consoleOffice team and dispatchers

Work orders, scheduling, emergency queue, technicians, AMC contracts, quotes, inspection reports and analytics.

Technician appField technicians

Mobile-first job list for the field crew, with checklists, findings and completion readings.

Customer portalExisting customers

System health, generation against expectation, savings, service history, reports and AMC renewal.

Suggested walkthrough: book a service on the public site, open the operations console to find the new work order, assign a technician, complete it in the technician app, then open the customer portal to see it in the service history.